Replicate top decile performance.
Practice Intel is the only system purpose-built for wealth management firms and their PE sponsors to identify, measure, and improve the fundamental driver of organic growth, and translate it directly into enterprise value.
Let's TalkThe wealth management industry continues to struggle with organic growth despite extensive effort.
Grounded in pioneering J.D. Power research, Practice Intel solves the organic growth challenge using predictive data, leading-edge advisor performance strategies, and a system purpose-built for enterprise scale, all translating directly into enterprise value.
Accelerate organic growth | Improve the quality of cash flow | Drive multiple expansion
The missing variable is value creation.
The industry has invested heavily in Amplification and Efficiency. That's produced growth, but it's capital-dependent. The missing variable is Value, which is predominantly driven by advisor performance: how advisors engage clients and deliver advice. Without it, Commoditization dominates and blunts everything else.
With Value, Commoditization shrinks and growth compounds organically.
Every firm is either V-dominant or C-dominant.
One compresses multiples. The other expands them.
The Relationship Quality Index®
Value creation drives retention, consolidation, and advocacy. These are the behaviors that produce organic growth. Traditional metrics don't capture them. Not retention rates. Not NPS. Not client satisfaction.
RQI® is uniquely effective in assessing value creation and the quality of the advisor-client relationship that produces it.
Scored from 0 to 100, RQI is a composite of five attributes that together provide a granular understanding of the underlying relationship and connect value creation at the advisor level to enterprise value.
One number. Practice-level, enterprise-wide, or portfolio-level.
Retention, consolidation, and advocacy. The behaviors that compound into durable, capital-efficient growth.
Higher relationship quality produces stickier, more predictable cash flow. That's what drives premium valuations.
A direct line from how advisors engage clients to the multiples firms command.
Predictive insight into relationship quality, including attrition risk, organic growth trajectory, and practice valuation.
Comprehensive insight into advisor retention dynamics and attrition risk. Validates the durability and sustainability of enterprise cash flow.
Validates the quality of cash flow at the client and advisor level and organic growth trajectory. A direct line to multiple expansion.
Replicate Top Advisor Performance at Scale
Value is created at the point of client engagement. How advisors engage clients and deliver advice is the predominant driver of value creation and the industry’s most underleveraged growth lever.
The Advice Advantage™ is built on seven client-validated behaviors identified through J.D. Power research that predict relationship quality and value creation. Fifty micro practices are engineered underneath them. Each one produces its own cluster of micro signals and micro habits.
AI-powered. Scaled through native AI capabilities and Intelligent peer-to-peer networks.
Grounded in decision sciences | Powered by AI | Validated every cycle
From Advisor Adoption to Multiple Expansion
Advisor performance initiatives routinely see single-digit adoption rates enterprise-wide, at best. Our approach uses cutting-edge strategies to solve for the barriers to advisor engagement, scalable deployment, and the translation of improvement into enterprise value.
Engineer top decile performance enterprise-wide.
AI will disrupt transactional advice models, but cannot replicate the human collaboration at the heart of modern financial advice.
Unlocking the value, talent and multiples hidden inside systematic organic growth.
The math behind why most are falling short.
The industry knows organic growth matters. But the metrics we rely on don't predict it.
Wealth firms can engineer systemic organic growth by redefining performance units, prioritizing value creation and leveraging AI-powered coaching.
Rating "only OK" on the client experience continuum can act as a powerful change agent for advisors and the industry as a whole.
25+ years in wealth management. Former Head of Wealth Solutions at J.D. Power, Executive Director of Practice Management at Brinker Capital, and VP of Learning & Development at J.P. Morgan Asset Management. Barron's Advisor contributor and Wealth Management columnist. Brings a data-driven understanding of what actually drives advisor performance, value creation, and enterprise growth, grounded in both research and decades of field experience.
Organizational psychologist with senior leadership roles at Disney, Raytheon, and Tenet Healthcare. Deep expertise in enterprise-wide behavioral change, competency design, and organizational performance improvement. Brings the science of how large organizations actually adopt and sustain new ways of working.